Checking connectionQA
A LITTLE ASSISTANCE. A BETTER REVIEW.

Let’s take a closer look.

Review the flow, the responses, and the moments that matter.

Grounded in your
CEP & FL chat scorecard
  1. 01Add a conversation
  2. 02Review the findings
  3. 03Add your QA judgment

Conversation transcript

Timestamps tell the whole story. Include them to check five-minute hold intervals. Missing timing stays unscored.

A little context

BETTER CONTEXT, BETTER REVIEW
Speaker names & additional context

A second pair of eyes

  • CEP flow & response quality
  • Evidence behind each markdown
  • Hold intervals & visible compliance

Information accuracy and system actions stay with you, the QA reviewer.

No automatic final scores.
Every finding is yours to review.
Start with a conversation.
Thoughtful reviews. Clear evidence. Human judgment.